Guestbook + Reviews Bubble

Frequently Asked Questions



How the posts are storage?

The posts are storage in a XML file inside "db" directory in "dwb_guestbook" folder.

Why the posts are not saved by Guestbook system?

The posts are saved in a XML file inside the "db" folder. You must be sure that the "db" folder have permissions for writing.

To set the permissions for writing you need:

FTP programs ("clients") allow you to set permissions for files and directories on your remote host. This function is often called chmod or set permissions in the program menu.

In the first image, look at the last column - that shows the permissions. It looks a bit confusing, but for now just note the sequence of letters:

Right click the folder or files to set permissions, and usually a popup screen will appear (see the second image):

Don't worry about the check boxes. Just delete the 'Numeric value:' and enter the number you need - in this case it's 777 or simply mark all checkboxes. Then click OK.

That's all.

Why the captcha image is not showed in the insertion form?

You must be sure that the GD Library is enabled in PHP Script in your web server.

Why the error message "The security code is not valid." is showed if the captcha text is correct?

The most probable cause is that you don't have permission for write session variables. You must to contact the web hosting support.

Can be used the Reviews Bubble in combination with any reviews manager?

No, the Reviews Bubble can be used only in combination with the Comment System and the Guestbook extension.